Digitalization: The Future of Air Cargo

The strength of e-commerce will represent a growing portion of air cargo business. Currently, e-commerce averages about 20% of cargo business industry-wide, but it is expected to grow to at least a third of all cargo shipments. Given that, by 2027, e-commerce is expected to be an $8 trillion market segment, the sector stands to reap a significant reward if it can get its product correct.

The Digitalization Stream at WCS will explore how digital solutions are adapting to meet this demand and reshape the industry. Executives will open discussions with keynotes on implementing digital strategies, followed by a fireside chat on IATA’s Digitalization Leadership Charter, which was established to accelerate and sustain the industry’s digital transformation. As of December 2024, 17 organizations had signed on. In addition, a panel will explore the challenges and opportunities as the industry moves towards its target for the adoption deadline for ONE Record by January 1, 2026—a major milestone in data standardization. Spotlight sessions will highlight the power of data transparency, workflow optimization, and AI-driven innovations to enhance efficiency and accuracy.