TCE is the first and only company in the industry to offer airlines and GSAs a comprehensive portfolio of independent outsourcing and supervision services relating to all areas of operational air cargo safety, security, and quality. It looks back on six highly successful years of delivering ‘Total Cargo Expertise’ to the air cargo market.
Increasing demands for security, compliance, and efficiency in the air cargo industry led to the founding of TCE, six years ago. The idea was to enable the outsourcing of all operational, compliance, and security aspects to an expert air cargo team, so that airlines and GSAs could continue to focus fully on their core business in a rapidly changing environment.
“TCE was designed to eliminate major obstacles in air cargo management,” says Sarah Scheibe, Managing Director of TCE. “Increasing cargo volumes make managing flows more complex. Add to this the risk of cargo security incidents through certain commodities, mishandling or theft and damage, and constantly evolving customs regulations, and airlines are often faced with a lack of internal resources and expertise to cope with these challenges. With TCE, we seek to solve these problems, taking away the risk of cargo or customs non-compliance, ensuring proper handling of sensitive cargo, and minimising errors and delays through careful handling and loading supervision.”
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TCE has since established itself as a highly competent service partner catering to airlines, GSSAs, and logistics and air freight companies, and delivering professional solutions in the areas of quality, safety, and security. Located at Frankfurt/Main Airport, one of the world’s key cargo hubs, its team of fully certified ground control experts provides 24/7/365 support for a comprehensive portfolio of operational air cargo processes. These include supplier or handling management, customs reporting (ICS/ACE/AMS, etc.), security filing (PLACI/ACAS/ICS2), regulatory compliance, audits, risk assessments and quality assurance, training and certification support, sensitive cargo management, load plan creation and loading compliance, contract management, claim management, and cargo charter coordination, to name but a few. Certain functions, such as operational supervision, are offered both on-site at hub stations, and remotely. TCE ensures full security and regulatory compliance in all its services.
A steadily growing number of airlines, GSAs and air cargo logistics providers have placed their trust in TCE over the past six years. Today, the dedicated team of experts annually carries out more than 80 supplier and process audits and supervises around 225 cargo aircraft on site. On the customs side, it annually processes over 105,000 AWBs to 27 countries across 5 continents, with France, United States, Netherlands, Germany, and Canada heading the top of the list. In addition, TCE declares 4,000+ flights each year, and supervises around 86,000 AWBs and an annual average of 160,000 tons of cargo being moved through its 230+ contracted and audited handling agents at more than 230 airports around the globe. Over the years, shipments entrusted to TCE have flown to over 380 different destinations, of which the top 5 cargo airports are Frankfurt (FRA), Punta Cana (PUJ), Amsterdam (AMS), Bogota (BOG), and Cancun (CUN).
“TCE is a completely neutral and independent business partner that can be relied upon to deliver professional air cargo support for a wide portfolio of services,” Sarah Scheibe, Managing Director of TCE, explains. “As an example of our scope: in just the past three years, aside from general cargo, TCE has also been responsible for the safe and stress-free transport for over 6,200 animals, more than 850 tons of pharmaceuticals, and 82,000 tons of flowers and other perishables. We are the only company in the air cargo industry to provide fully outsourced services on both operational tasks and supervision, resulting in smoother and more efficient cargo operations. And we are continuously improving to become even more dynamic, innovative, and customer centric. After all, every service quality enhancement translates into lower costs, greater efficiency and allows our airline and GSA clients even more time for their core business.”
