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Cargolux digitises booking process with new online tool

Devender Grover by Devender Grover
September 24, 2019
in Logistics
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Cargolux digitises booking process with new online tool
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Cargolux airlines has launched a new online tool that enhances both the booking process and customer service for its clients.

The innovative tool – which is part of Cargolux’s plan to digitise quote-generation, booking and other areas of the business to meet clients’ evolving needs – offers customers a “fast, seamless and personalised buying experience”.

Domenico Ceci, executive vice-president, sales and marketing, explained: “Our mission is to deliver superior digital sales experience for customers with AI-powered price optimization, quoting, and revenue management solutions. This new tool considers all the customer requirements in a single location to guarantee the right offer is made to every customer, every time.”

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Devender Grover

Devender Grover

Devender was born in the year when the Beatles Group was formed. He holds two master’s degrees in English Literature and Public Administration. He also has an Honors degree in English Literature and a post-graduate diploma in Corporate Communications and Public Relations. He was closely associated with the Indian State Transport Undertakings and Ministry of Transport in his role as Corporate Communications and PR specialist for over two decades handling domestic and international organizations. He ventured into business forming his own Media House, Profiles Media Network Private Limited which is now a twenty years old company. Excelling as an editor, Marketing, PR, Anchor, and Advertising specialist, he is now expertly navigating the world of social media. A widely traveled professional internationally, Devender has a deep understanding of the Air Cargo, Cargo Business, Cargo Airports, Freighters and Cargo Industry at large.

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