Strategic Partnership to Enhance Cargo Operations and Customer Service
IAG Cargo has announced the appointment of Group Concorde as its General Sales Agent (GSA) across eight countries, marking a significant expansion of its operations in the Asia-Pacific region and Oceania. This new partnership aims to optimize cargo operations and improve customer service in Cambodia, the Philippines, Myanmar, Malaysia, Indonesia, Vietnam, Australia, and New Zealand.
Under the agreement, Group Concorde will take over responsibility for cargo sales operations in these key markets over the next three months. The focus will be on driving growth and enhancing operational efficiency while providing customers with streamlined access to IAG Cargo’s extensive network and services.
Prithviraj Chug, Chief Executive of Group Concorde, expressed enthusiasm about the new role: “We are honored to be appointed as IAG Cargo’s General Sales Agent in these vibrant markets. This opportunity aligns perfectly with our mission to deliver exceptional cargo solutions and expand our global network. We look forward to collaborating closely with IAG Cargo to offer unparalleled service and support to our customers.”
IAG Cargo views the partnership with Group Concorde as a strategic move to bolster its presence in the Asia-Pacific region and Oceania. Camillo Garcia Cervera, Chief Sales and Marketing Officer at IAG Cargo, commented, “Partnering with Group Concorde as our GSA for these eight key markets is a strategic decision that will enhance our presence and enable us to provide top-notch service to our customers. Their market expertise and knowledge make them the ideal partner for us as we aim to deliver the best possible service for global cargo transportation.”
In related news, IAG Cargo reported a 1.1% increase in cargo revenues for the second quarter of the year, reaching €283 million. This marks the first year-on-year revenue improvement since the first quarter of 2022, highlighting the positive impact of recent strategic initiatives.
