Tag: air cargo digitalisation

Delta Cargo has joined the CargoWise Carrier Connectivity Program, enabling freight forwarders to access the airline’s schedules, rates and available cargo capacity, and to manage bookings directly through the logistics platform. Announced by technology provider WiseTech Global, the integration establishes a real-time data connection between Delta Cargo and CargoWise. It is designed to streamline shipment planning, booking confirmation and booking management while reducing reliance on manual processes. Through the integration, freight forwarders can respond to customer enquiries using live capacity and pricing information, tailor bookings by commodity, configure routing options and amend reservations within CargoWise. The connection is intended to improve operational efficiency and give customers greater flexibility when arranging air freight shipments. Delta Cargo operates through the passenger network of Delta Air Lines, connecting more than 300 destinations across six continents. The airline’s investment in digital connectivity aims to make its cargo services more accessible through the platforms freight forwarders already use in their daily operations. Peter Penseel, president of Delta Cargo, said improving access to the airline’s services through customers’ preferred platforms was central to its digital strategy. He added that the integration would provide greater real-time visibility and reliability while creating a more seamless booking experience. Jorre Cobelens, vice president of logistics data, AI and connectivity at WiseTech Global, said the integration creates a direct commercial connection between the two platforms. He noted that freight forwarders would be able to act on current rates and capacity information, while Delta Cargo could benefit from more efficient digital connectivity across its operations. The CargoWise Carrier Connectivity Program links freight forwarders with participating carriers through a single platform integration. WiseTech Global said CargoWise customers include 23 of the world’s 25 largest global freight forwarders, providing participating airlines with access to a broad international forwarding network. North America accounts for almost a quarter of global air cargo demand measured in cargo tonne-kilometres, according to the IATA market statistics cited in the announcement. Delta Cargo’s digital investment is intended to strengthen its ability to serve this major market through faster and more flexible booking processes.

Hermes Logistics Technologies (HLT) has promoted Upneesh Gill to Head of Product and Service Delivery, recognising her experience in air cargo operations, customer relations and technology implementation. Gill has worked with HLT for nearly 15 years, building on earlier experience as a user of the company’s cargo management system while working at Menzies, where she managed cargo operations and customer satisfaction. Her background gives her direct insight into the operational requirements of cargo handlers and the technology needed to support their work. Since joining HLT, Gill has held roles in customer relations and service delivery, developing relationships with customers and supporting service delivery across the business. HLT chief executive Yuval Baruch said Gill’s combination of operational experience and long-standing customer relationships would be valuable as the company continues to develop its technology and services. “Her knowledge, experience and relationships make her an important part of our continued evolution as we enter this new chapter for Hermes,” Baruch said. Gill said her experience on both sides of the customer relationship had given her a perspective on how air cargo operations and technology have evolved. She added that she looked forward to helping shape the company’s products and services in her new role. The promotion comes as HLT advances its next-generation Hermes ecosystem, including hermesONE, which brings together operational systems, intelligence, mobile capabilities and artificial intelligence to support more connected cargo operations. 

Silk Way West Airlines has partnered with CargoAi to give more than 30,000 freight forwarders access to its cargo capacity, ...

The road feeder service sector has taken a significant step towards greater industry representation with the launch of the International Road ...

“Digitalisation is a key pillar of Ethiopian Cargo’s long-term strategy,” said Managing Director of Ethiopian Cargo & Logistics Services, Dereje ...

Ethiopian Cargo & Logistics Services has partnered with CargoAi to expand digital access to its global air freight capacity, giving ...

The carrier will drive superior customer experience, operational excellence, and long-term competitiveness through end-to-end digitalization Thai Airways International (THAI), Thailand’s ...

Delta Cargo is strengthening its digital distribution strategy through a new partnership with CargoAi, aimed at giving freight forwarders greater ...

Menzies Aviation, the leading service partner to the world’s airports and airlines, has launched a proof-of-concept trial of AI-powered cargo ...

Serbia has extended its long-standing partnership with CHAMP Cargosystems by adding Traxon cargoHUB. The service provides the carrier and its customers an additional channel ...