Avianca Cargo has unveiled a pioneering move in South America’s cargo aviation landscape by integrating its core system, iCargo, with DB Schenker’s digital infrastructure. This milestone positions Avianca Cargo as the first cargo airline in the region to synchronize its system with the global logistics service provider. The integration grants DB Schenker real-time access to Avianca Cargo’s data, spanning availability, itineraries, rates, and the ability to manage bookings directly and around the clock.
This seamless host-to-host integration represents the fruition of Avianca Cargo’s comprehensive eBooking strategy. It empowers the airline’s customers with a gamut of travel services, ranging from itinerary browsing and flight availability to dynamic pricing in real-time. Moreover, customers gain precision and efficiency in managing their reservations and can seamlessly track their bookings from within the system.
By establishing a direct link between iCargo and DB Schenker’s system, this integration fosters instant and automated communication, thereby streamlining the entire booking process from initiation to confirmation.
Diogo Elias, Senior Vice President of Avianca Cargo, underscored the company’s steadfast commitment to digitalization to enhance customer processes. He emphasized that this integration signifies a significant milestone for Avianca Cargo, solidifying its position as a trailblazer in the South American cargo industry. Through a dedication to technological innovation and continuous service enhancement, Avianca Cargo aims to furnish its customers with a smoother and more efficient booking experience.
Asok Kumar, EVP Global Air Freight at DB Schenker, emphasized the importance of immediate access to rates in delivering competitive transport solutions promptly. He highlighted that the direct integration with Avianca Cargo optimizes DB Schenker’s access to air freight capacities, particularly to and from South America, underscoring the anticipation for this new digital partnership.
Avianca Cargo’s achievements extend beyond digital integration. The airline holds the distinction of being the first in the Americas to secure all four IATA CEIV certifications: Pharma, Fresh, Lithium Batteries, and Live Animals. Recognized as the best cargo airline in the region at the 2023 Air Cargo News Awards and recipient of the ESG Award at the 2024 Aviation Achievements Awards, Avianca Cargo stands as a beacon of environmental, social, and governance sustainability in the cargo aviation sector.
