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ECS Group is on a continuous voyage of Discovery

Devender Grover by Devender Grover
June 12, 2024
in Airlines, Sustainability
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ECS Group is on a continuous voyage of Discovery
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Discovery, ECS Group’s in-house training platform, offers more than 50 digital training modules and a solid knowledge database to its employees. Professional training and life-long learning are a winning combination when it comes to business and personal success.

Discovery was launched in September 2020 and covers a comprehensive, up-to-date, online training pallet aimed at efficient knowledge transfer and skills enhancement. Thus, Discovery offers a host of courses that have been developed in-house to introduce users to ECS Group’s Quantum and Apollo digital solutions, and partner technologies such as SkyPallet or Cargo Spot. Comprehensive onboarding courses are available for team members new to the air freight industry, helping them integrate quickly. Discovery contains role-related training plans for the different job functions within ECS Group, such as Sales, Customer Service, or Finance, which managers assign to their team members.

“Most of the courses available on Discovery have been created by ECS Group employees for ECS Group employees. The end-user training for the digital solutions created by our Cargo Digital Factory – Quantum and Apollo, are obvious examples and were put together by their respective product owners. However, we also offer 5 training modules for CargoSpot and one for SkyPallet. Internally produced training courses ensure a much more efficient knowledge transfer because they are directly based on our ECS Group business processes, and are thus more specifically relevant and tangible,” Cedric Millet, Chief Strategy & Digital Officer of ECS Group, explains. The average duration of a course module is one hour, and participants are required to pass a test at the end of each module, to allow them to proceed with the next one.

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“Life-long learning is what makes us stand out – personally and professionally – and the achievements of each and every one of our employees is what drives ECS Group’s continuous competitive success,” says Adrien Thominet, Executive Chairman of ECS Group.

Two new training projects are lined up for 2023: a Dangerous Goods Transportation overview course, and an in-depth Sustainability module. The Sustainability module is due to be launched in the first quarter of the year and will be made mandatory, given that Sustainability is the fourth core pillar of the Augmented GSSA concept.

Devender Grover

Devender Grover

Devender was born in the year when the Beatles Group was formed. He holds two master’s degrees in English Literature and Public Administration. He also has an Honors degree in English Literature and a post-graduate diploma in Corporate Communications and Public Relations. He was closely associated with the Indian State Transport Undertakings and Ministry of Transport in his role as Corporate Communications and PR specialist for over two decades handling domestic and international organizations. He ventured into business forming his own Media House, Profiles Media Network Private Limited which is now a twenty years old company. Excelling as an editor, Marketing, PR, Anchor, and Advertising specialist, he is now expertly navigating the world of social media. A widely traveled professional internationally, Devender has a deep understanding of the Air Cargo, Cargo Business, Cargo Airports, Freighters and Cargo Industry at large.

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