Etihad Cargo Reinforces the Premium Product Delivery With Specialised Managerial Appointments

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Carrier Acts on Mission To Deliver Positive Experiences and Build Long-Term Relationships

Etihad Cargo, the cargo and logistics arm of Abu Dhabi’s Etihad Aviation Group, has significantly enhanced delivery of its eight-strong premium product range with the appointment of a specialized managerial team for cool chain products, Mail and eCommerce, Live animals and equine, and high-value products.

“Etihad Cargo’s premium products and services account for 30 percent of operations. Each of these products receives a specialized service to ensure the product is delivered to the highest industry standards” explained Martin Drew, Senior Vice President Sales, and Cargo, Etihad Aviation Group. “The renewed emphasis on premium products reflects Etihad Cargo’s desire to provide clients the highest possible service level which will ensure long-term relationships as the air cargo partner of choice.”

Nasir Sajwani will now head up delivery of the carrier’s FlightValet, which manages the global transportation of high-value vehicles across the globe, FlyCulture, the tailored service for the secure and discreet transportation of rare and valuable artworks and musical instruments, and SafeGuard – the dedicated secure transportation service for valuable cargo.

Fabrice Panza, Product Manager, continues to lead Etihad Cargo’s cool chain products including its award-winning PharmaLife which uses specially designed, temperature-controlled equipment and specific processes toship pharmaceuticals around the world as quickly and as safely as possible while complying with the highest industry compliance standards, and FreshForward which simplifies the movement of fresh fruit, vegetables, dairy, fish, meat, and flowers.

Both products leverage Etihad’s extensive experience which has seen it be the first Middle Eastern carrier to be awarded IATA’s Centre of Excellence for Independent Validators (CEIV) certification in Pharmaceutical Logistics and the first regional airline – and second globally – to gain the IATA CEIV Fresh certificate which verifies it as a center of excellence for perishable logistics.

Ram Vignesh is now managing Etihad Cargo’s AirMail and eCommerce products while Arun Nair leads the carrier’s LiveAnimals and SkyStables, products for the specialized and safe transportation of animals and horses respectively. 

Etihad Cargo’s premium products operate across the carrier’s global network which spans Africa, America, Asia, Australia, Europe, and the Middle East from its hub in Abu Dhabi. 

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Devender was born in the year when the Beatles Group was formed. He holds two master’s degrees in English Literature and Public Administration. He also has an Honors degree in English Literature and a post-graduate diploma in Corporate Communications and Public Relations. He was closely associated with the Indian State Transport Undertakings and Ministry of Transport in his role as Corporate Communications and PR specialist for over two decades handling domestic and international organizations. He ventured into business forming his own Media House, Profiles Media Network Private Limited which is now a twenty years old company. Excelling as an editor, Marketing, PR, Anchor, and Advertising specialist, he is now expertly navigating the world of social media. A widely traveled professional internationally, Devender has a deep understanding of the Air Cargo, Cargo Business, Cargo Airports, Freighters and Cargo Industry at large.