WestJet Cargo and SmartKargo partner on innovative digital transformation to better serve customers


WestJet Cargo and SmartKargo have announced a partnership that will provide extensive digital solutions to enhance and transform the airline’s air cargo business. In 2022, SmartKargo, a comprehensive cargo information management solution, will implement innovative software that will provide a streamlined user experience for WestJet Cargo customers.

“As we witness record-setting cargo volumes, we are making strategic investments in our technology, our aircraft and our people,” said Charles Duncan, WestJet Executive Vice-President, Cargo. “Our partnership with SmartKargo signifies an integral step forward in the digital transformation of our business. We look forward to working in lockstep with SmartKargo to digitize our business and deliver an improved user experience to our valued customers.”

Together with SmartKargo, WestJet Cargo customers will realize an enhanced experience through paperless shipment documentation, ease of booking, and the ability to track their shipments in real-time as well as access important information and updates through mobile and browser-friendly cloud platforms.

“On behalf of the SmartKargo team, we are very excited to add WestJet to our list of valued airline clients, who have placed their trust in us to transform their cargo business,” said Milind Tavshikar, Chief Executive Officer, QuantumID Technologies, SmartKargo. “We look forward to supporting their growth and enabling new opportunities in the marketplace as they arise.”

In the coming months, the two businesses will work expediently, to integrate and implement SmartKargo’s digital solutions with WestJet Cargo’s existing systems and supply chain providers.

As WestJet Cargo continues to grow, so too will its team, network and flight plans. To learn more about how WestJet Cargo can fulfil shipping needs, or discover incredible employment opportunities.  WestJet Cargo. 

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Devender was born in the year when the Beatles Group was formed. He holds two master’s degrees in English Literature and Public Administration. He also has an Honors degree in English Literature and a post-graduate diploma in Corporate Communications and Public Relations. He was closely associated with the Indian State Transport Undertakings and Ministry of Transport in his role as Corporate Communications and PR specialist for over two decades handling domestic and international organizations. He ventured into business forming his own Media House, Profiles Media Network Private Limited which is now a twenty years old company. Excelling as an editor, Marketing, PR, Anchor, and Advertising specialist, he is now expertly navigating the world of social media. A widely traveled professional internationally, Devender has a deep understanding of the Air Cargo, Cargo Business, Cargo Airports, Freighters and Cargo Industry at large.