Accelya, a leading global provider of technology solutions to the travel industry, has announced it is now powering Virgin Atlantic Cargo’s Voyager, its enterprise-wide cargo management platform.
This new generation system, dubbed Voyager 7, relies on Accelya’s FLX Cargo Platform to accelerate the airline’s digital transformation and will offer a multi-distribution strategy, which includes its own website, third-party marketplaces, and direct forwarder integration.
The successful implementation of the FLX Cargo Platform is a new milestone in the tech provider’s long-term partnership with Virgin Atlantic Cargo, which is transforming its technology infrastructure to maintain and grow volumes secured during the pandemic.
Through the new platform, which is part of the airline’s overall digitization program, Virgin Atlantic Cargo can deliver a differentiated product offering and an enhanced customer experience, in keeping with its globally recognized brand.
Accelya’s FLX Cargo solution digitizes every aspect of the cargo booking process – from offer to settlement – providing the carrier with greater commercial and operational control, including command over its distribution channels.
“The successful implementation of our FLX Cargo Platform is a shining example of our long-standing and fruitful collaboration with the Virgin Atlantic team,” commented Andrew Wilcock, Chief Revenue Officer at Accelya.“From the start of this project, we were facing a tight deadline for completion and, through a lot of hard work and collaboration by both teams, we were able to deliver the project on time. “We’re honoured to support the airline in its relentless commitment to digital transformation – as it continues to deliver exceptional, market-leading cargo services to its customers.” “I am delighted that Virgin Atlantic Cargo has extended its partnership with Accelya,” added Phil Wardlaw, Managing Director at Virgin Atlantic Cargo.
“The program implementation teams have worked extremely well together, helping to deliver a very complex IT system implementation on time and on budget. “The capability that the new system delivers means we also have further exciting developments to come, including the introduction of our own online booking capability. “We look forward to supporting Accelya to further develop the system capability, helping to ensure we remain at the forefront of cargo management system advances, and always aligned to the needs of our customers.”