First Canadian operator to receive the award
Air Canada and Air Canada Cargo are honoured to have been named the 2024 Cargo Operator of the Year as part of the 50th annual ATW Airline Industry Achievement Awards, the first Canadian operator to be bestowed the award.
Air Canada Cargo Named 2024 ATW Cargo Operator of the Year. (CNW Group/Air Canada)
Air Canada Cargo was recognized for its digital transformation as a key pillar of its commercial strategy, including a customer-centric digital environment that provides valuable self-serve scheduling and booking tools. Air Canada Cargo has also moved customer accounts to a cloud-based system, reducing the need for paper air waybills.
“We are extremely honoured to be recognized by ATW as Cargo Operator of the Year for 2024. I thank the thousands of dedicated employees at Air Canada Cargo who work tirelessly to ensure the unique needs of all of our customers are met and that essential goods keep moving around the globe. We have continued to invest in technology that allows us to find efficiencies and provide our customers with the best service possible. As a true global combination carrier, we have been able to provide consistent capacity worldwide through the flexibility our freighter fleet and expansive passenger widebody network provides,” said Mark Galardo, Executive Vice President, Revenue and Network Planning.
The ATW Airline Industry Achievement Awards are presented by Aviation Week Network’s Air Transport World and recognize excellence across airline operations. They are selected by a panel of editors and analysts at ATW, Routes, Aviation Week and CAPA.
