– Air cargo technology provider and booking portal cargo.one has unveiled what it describes as the “industry’s first AI-native operating system for multimodal freight,” a platform designed to unify air and ocean freight data while enabling fully agentic workflows for logistics operators.
The system integrates freight data into a single robust infrastructure, allowing both freight forwarders and carriers to manage rate quoting, booking, customer support, and operational workflows natively within the platform. Unlike traditional bolt-on AI tools, which operate separately and rely on third-party integrations, cargo.one’s approach ensures AI and human teams work side by side on the same data, maintaining operational control while automating repetitive tasks.
Built on comprehensive multimodal rate data, the platform incorporates RAG-based knowledge retrieval and supervision layers that monitor AI outputs for accuracy and reliability. Logistics companies can deploy pre-built AI agents or create custom solutions using open protocols such as MCP servers, enabling flexible, enterprise-scale applications.
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“Most AI projects in logistics fail to deliver ROI because they lack access to robust, structured data,” said Moritz Claussen, founder and co-chief executive of cargo.one. “Real returns come from unified data infrastructure operating at enterprise scale.”
The launch follows cargo.one’s $20 million funding round led by Bessemer Venture Partners and other leading technology investors, as well as its recent acquisition of ocean rate platform Cargofive, which strengthens the company’s capability to integrate air and ocean rate data.
Bob Goodman, partner at Bessemer Venture Partners, emphasized the importance of foundational infrastructure over individual AI features: “Features become commoditized quickly; what matters is having a partner with comprehensive data infrastructure and industry-specific expertise that can evolve with your needs. cargo.one has built exactly that foundation for multimodal logistics.”
By unifying multimodal freight data and enabling AI-native workflows, cargo.one aims to reduce the fragmentation of logistics technology and accelerate the practical adoption of AI in air and ocean freight, moving beyond pilot projects to enterprise-scale efficiency.
