dnata, a leading global air and travel services provider, has partnered with Kale Logistics Solutions to develop a next-generation e-commerce platform for the cargo community in the UAE. The partnership will see the two companies take dnata’s existing platform, CALOGI to a new level to provide best-in-class, one-stop services, including appointment and customs services management, to customers through advanced digital solutions.
dnata launched CALOGI as a game-changer e-commerce platform in 2008 in Dubai. It offers a comprehensive, highly integrated, cost-effective trading platform to air cargo supply chain stakeholders, including general sales agents, airlines, forwarders, third-party logistics providers, and ground handlers. Built mainly for small-to-medium enterprises (SMEs), CALOGI enables the cargo community to seamlessly trade in a paper-free environment.
dnata’s next-generation community platform will deliver additional benefits for the cargo community. It will connect partners with their customers and authorities on one platform, sharing information in real-time among all users. Customers will be able to integrate the platform into existing workflows through APIs (application programming interface) and take advantage of all innovative functions while interfacing with their own system. The platform will also help customers simplify existing processes quickly and efficiently, without investing in multiple systems.
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Bernd Leo Struck, dnata’s Senior Vice President for UAE Cargo and DWC Airline Services, said: ”We constantly invest in digital solutions to improve customer experience and deliver world-class value for our partners. Our new e-commerce platform will help our supply chain partners and customers in Dubai optimize their operations and reduce costs through improved processes and enhanced visibility into their businesses. It also paves the way for a more sustainable business model, promoting paperless and cashless trade through collaboration and automation. We look forward to working with Kale on this exciting project.”
Amar More, CEO of Kale Logistics Solutions, said: “We are very proud to collaborate with dnata in creating the next generation community e-commerce platform in Dubai. dnata and Dubai set a very high benchmark for the logistics industry, and we are happy to contribute to the growth of cargo in the region. We are confident that with our proven platform and with dnata’s partnership and experience, the Dubai cargo community will benefit immensely through the platform.”
Over the past few years, dnata has significantly invested in cutting-edge technologies to deliver best-in-class services for customers. As part of its digital transformation, the company has revisited all of its processes and support functions to standardize and simplify services and provide the highest possible level of accuracy and transparency to customers at all stations.
Most recently, dnata has launched a smart, just-in-time freight handling platform across its Dubai operations. A cloud-based platform, Appointment and Dock Management (ADM) ensure improved planning, efficient processing, and end-to-end transparency of the entire cargo journey, delivering significant benefits for all freight forwarders. The platform, which seamlessly integrates into CALOGI, will reduce the average freight handling time at dnata’s cargo terminals by more than 60 percent to an average of 30 minutes.
As one of the world’s leading cargo service providers, dnata handles 700,000 metric tons of cargo per year at the two Dubai airport airports, Dubai International (DXB) and Dubai World Central (DWC).
