Swissport, the global leader in aviation services, reinforced its market leading position in 2025, ahead of its 30th anniversary, with record revenues of €3.9 billion. Leveraging its scale, unique operating model, and cutting-edge AI and technology capabilities, Swissport continues to drive industry consolidation, supported by a strong balance sheet and sustained investment in its people.
Swissport reported record revenues of €3.9 billion in 2025, with underlying revenue growth[1] of 9.3 percent across its core businesses, underscoring the strength of its long-term strategy. Airport ground operations grew 4 percent, air cargo 10 percent, and hospitality 22 percent year-on-year.
Across its global network of 312 airports in 49 countries, Swissport handled 4 million flights, served 243 million passengers, and processed 5.2 million tonnes of cargo through 126 warehouses. Its Aspire Pre-Flight Hospitality brand, operating 110 lounges worldwide, welcomed 6.4 million guests—the highest in its history.
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LEVERAGING SCALE THROUGH STRATEGIC EXPANSION
Swissport continues to leverage its scale, expanding its global footprint and strengthening its position as a platform for industry consolidation. In 2025, it entered the Chinese market with operations at Shanghai Pudong, the world’s second-largest air cargo hub, and expanded its Saudi Arabian network to 16 airports. The acquisition of ASC reinforced its presence at key UK hubs, including London Heathrow and Gatwick. The company also increased capacity to capture growing e-commerce demand, with major warehouse expansions in Manchester, East Midlands and Liège. Its Aspire lounge portfolio was strengthened with 10 new openings in Morocco, while its customer experience offering was recognised internationally, with Perth Airport’s International Lounge and Newcastle, UK, receiving top industry awards.
“As we approach our 30th anniversary in 2026, Swissport is stronger than ever and well positioned for the future,” says Warwick Brady, President and CEO of Swissport International. “Leveraging our scale, unique operating model and diversified portfolio, we are building a leading technology and AI-enabled platform for industry consolidation, underpinned by a strong balance sheet and sustained investment in our people. Through disciplined transformation, we have stayed ahead of the market, expanded margins and strengthened our long-term competitive position. Our 63,000 professionals are central to our success. Their expertise, commitment and focus on safety and operational excellence set us apart and drive everything we do. With three decades of Swiss precision, we deliver world-class services to more than 850 airline partners globally. We remain focused on disciplined growth, margin expansion and resilience across core and high-growth markets. Above all, our teams are shaping the future of sustainable aviation services powering global travel, trade and innovation, and building on our legacy of excellence since 1996.”
LEADING TECHNOLOGY AND SUSTAINBILITY TRANFORMATION
Investing in state-of-the-art technology and innovation advances Swissport’s ambition to shape the future of aviation services. The company is piloting autonomous vehicle technology at Zurich Airport, positioning it at the forefront of aviation automation. Swissport Labs serves as its in-house hub for testing new technologies, supported by a monthly AI Steering Group that oversees the responsible deployment of artificial intelligence across operations keeping it ahead of the curve in digital transformation.
Sustainability remains a long-term priority for Swissport. In 2025, it retained its position as the only global aviation services provider to achieve EcoVadis Platinum for the second consecutive year, ranking in the top 1 percent of organisations worldwide across all sectors for sustainability performance.
With all locations now certified to ISO 9001, ISO 14001 and ISO 45001 standards, and a Science Based Targets initiative (SBTi) validated pathway to net zero by 2050, Swissport continues to lead the industry’s environmental, social and governance transformation. The company increased its electric ground support equipment to 26.3 percent of its global fleet and introduced a supplier capacity-building programme to drive sustainability across its value chain.
SAFETY AND PEOPLE AT THE CENTER OF OUR GLOBAL LEADERSHIP
Safety is Swissport’s overriding priority and the foundation of its global operations. In 2025, the company achieved its strongest safety performance on record, with the lost time injury rate down 18 percent year on year. The rollout of the iCare global safety initiative further strengthened resilience through enhanced tools, systems and a deeply embedded safety culture.
This safety-first approach is reinforced by continued investment in people. Ensuring employees feel valued, supported and heard is fundamental, as their well-being underpins both safe operations and long-term success. Regular engagement surveys and focus groups inform continuous improvement across the business.
Through the Swissport Academy and a modern learning management system, structured career pathways and targeted training are delivered across all operational roles. In 2025, more than two million training sessions were completed, with a strong emphasis on health and safety supported by immersive learning methods.
This integrated focus on safety, people and talent development drives consistent operational excellence worldwide. On-time performance reached 98.5 percent, while customer satisfaction nearly doubled over two years, supported by an 84 percent Net Promoter Score response rate. As Swissport expands its global footprint, it combines scale and international expertise with local know-how.
“With our people, technology and values at the core of our company, we continue to connect the world and drive digital transformation across our sector, reinforcing our position as a global leader while building a workforce that reflects the communities we serve and embraces diverse perspectives,” adds Warwick Brady.
