Arvato, a global leader in supply chain management and e-commerce solutions, has announced an expansion of its long-standing partnership with the DOUGLAS Group, Europe’s leading omnichannel retailer for premium beauty products.
Celebrating 25 years of collaboration, Arvato will now oversee fulfillment services for DOUGLAS customers and stores in Italy, Poland, Central Eastern Europe, and the Baltic region, in addition to its existing operations in the DACH region.
The expansion is supported by two new state-of-the-art distribution centers. A 46,000-square-meter facility in Mszczonów, near Warsaw, will serve Poland and neighboring markets. This site will be one of Poland’s few warehouses with a BREEAM “Outstanding” certification, reflecting its advanced sustainability measures, including smart energy management, heat pumps, and rooftop solar panels. In Italy, an 18,000-square-meter center in Bologna will cater to the Italian market, ensuring efficient warehousing and fulfillment operations.
Both facilities will integrate automation technology and support DOUGLAS’ omnichannel strategy by handling inventory for both e-commerce and physical stores. The centers aim to enhance customer experience with improved product availability and faster delivery times. Operations are expected to begin in the second half of 2025.
Julia Börs, President of Beauty & Luxury and Head of ESG at Arvato, emphasized the importance of the expansion: “This milestone not only strengthens our partnership with the DOUGLAS Group but also reflects our shared commitment to high service quality and sustainability.”
Dr. Kai Schaal, SVP Supply Chain Management at DOUGLAS Group, highlighted the collaboration’s significance: “Arvato’s expertise is invaluable as we expand our omnichannel supply chain across Europe, ensuring our customers receive the best possible shopping experience.”
The new distribution hubs in Poland and Italy mark a significant step in the growth strategy for both Arvato and DOUGLAS, enhancing operational efficiency and sustainability across European markets.
