New CASSLink Successful Go-Live in US Market


The International Air Transport Association (IATA), in collaboration with its wholly owned subsidiary Cargo Network Services (CNS), announced that the modernized CASSLink has been successfully deployed in the United States air cargo market. CASSLink is an invoicing system for billings and payments between airlines and freight forwarders which are participating in the Cargo Accounts Settlement System (CASS). More than 15,000 freight forwarders use CASSLink.

“We surveyed the market about what additional features they’d like to see, and we’ve delivered them in the new CASSLink. It is an efficient, secure, transparent and cost-effective solution for airlines, cargo agents and freight forwarders. We are excited to bring it to the US, the largest CASS market worldwide,” said Laura Pullins, CNS President.

New CASSLink features include:

  • Friendly and intuitive user interface
  • Self-service functions to configure data processing, reports and user management, etc.
  • Real-time reporting and on-line dispute resolution
  • Accommodation of bilateral commercial arrangements as well as IATA resolutions requirements
  • New tax calculation mechanism
  • Risk assessment tool
  • New payment options

IATA worked with IBS Software to develop the new CASSLink. It will be rolled out to all other CASS markets beginning this quarter and continuing through 2023. At the end of 2021, 97 CASS operations were serving more than 230 General Sales and Service Agents and over 240 airlines worldwide. CASS processed $57.4 billion, with an on-time settlement rate of 99.999% in 2021.

“New CASSLink is designed to meet the billing and payment requirements of the air cargo value chain, today and in future. It is the most price competitive solution in the market, with no charge to agents and forwarders,” said Muhammad Albakri, IATA’s Senior VP, Financial Settlement and Distribution Services.

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Devender was born in the year when the Beatles Group was formed. He holds two master’s degrees in English Literature and Public Administration. He also has an Honors degree in English Literature and a post-graduate diploma in Corporate Communications and Public Relations. He was closely associated with the Indian State Transport Undertakings and Ministry of Transport in his role as Corporate Communications and PR specialist for over two decades handling domestic and international organizations. He ventured into business forming his own Media House, Profiles Media Network Private Limited which is now a twenty years old company. Excelling as an editor, Marketing, PR, Anchor, and Advertising specialist, he is now expertly navigating the world of social media. A widely traveled professional internationally, Devender has a deep understanding of the Air Cargo, Cargo Business, Cargo Airports, Freighters and Cargo Industry at large.