Royal Air Maroc, the first African airline to be Cargo iQ certified


Royal Air Maroc has successfully obtained its Cargo iQ certification in accordance with the Cargo iQ quality management standards of the airfreight industry, following the example of major players in the supply chain, including freight forwarders, air carriers, and leading global IT solution providers.

Royal Air Maroc becomes the first African airline to be granted this certification.

Originally founded by major airlines and freight forwarders to make the supply chain more reliable, Cargo iQ, an IATA special interest group, has now grown to more than 60 members from across the supply chain including airlines, freight forwarders, ground handlers, IT solution providers, trucking services and, more recently, small and medium-sized forwarders.

In addition to this prestigious certification, which reflects the rapid and measurable progress made by the national airline in the field of air cargo, Royal Air Maroc has also been granted two additional stars in the categories of “Corporate Social Responsibility” and “Spirit of Innovation”.

Valid for a period of 3 years following a rigorous audit conducted by an accredited certification body, this renewable certification follows Royal Air Maroc’s adhesion to the Cargo iQ community in 2019.

This audit is intended to assess the compliance of members’ operations based on a Master Operating Plan (MOP).

This master plan focuses on standardizing processes and improving transparency by interfacing shipment data exchanges between stakeholders for accurate planning and proactive monitoring.

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Devender was born in the year when the Beatles Group was formed. He holds two master’s degrees in English Literature and Public Administration. He also has an Honors degree in English Literature and a post-graduate diploma in Corporate Communications and Public Relations. He was closely associated with the Indian State Transport Undertakings and Ministry of Transport in his role as Corporate Communications and PR specialist for over two decades handling domestic and international organizations. He ventured into business forming his own Media House, Profiles Media Network Private Limited which is now a twenty years old company. Excelling as an editor, Marketing, PR, Anchor, and Advertising specialist, he is now expertly navigating the world of social media. A widely traveled professional internationally, Devender has a deep understanding of the Air Cargo, Cargo Business, Cargo Airports, Freighters and Cargo Industry at large.