FedEx Europe has launched a digital booking and shipment management portal for pharmaceutical and life sciences companies, aiming to simplify access to temperature-controlled transport services across 26 European markets ahead of the year-end peak shipping season.
Announced in Hoofddorp on 13 October 2026, the platform provides customers with access to FedEx Temp-Assure Advantage, the company’s specialised solution for temperature-sensitive healthcare shipments.
The portal is designed for pharmaceutical manufacturers, biotechnology companies and clinical trial operators. It enables customers to complete onboarding, order pre-conditioned packaging, schedule shipments and manage packaging returns through a streamlined digital process.
The launch comes as pharmaceutical supply chains face growing demand for the reliable transportation of biologics, specialist medicines and vaccines. These products require carefully controlled temperatures to preserve product quality and efficacy throughout transit.
FedEx Temp-Assure Advantage combines qualified packaging tested in the company’s packaging laboratory with its integrated European transportation network. The service supports frozen shipments between -25°C and -15°C, refrigerated cargo between 2°C and 8°C, and controlled room-temperature shipments between 15°C and 25°C.
Vacuum-insulated packaging and phase-change materials are designed to maintain the required temperatures for more than 96 hours. FedEx also highlights its CEIV Pharma-certified facilities and standardised processes as measures supporting shipment control, visibility and compliance throughout the transport journey.
The solution incorporates reusable packaging, with containers collected, refurbished and redeployed to help reduce waste while maintaining performance standards.
Toby Hay, managing director of international marketing at FedEx Europe, said pharmaceutical supply chains increasingly require logistics providers that combine reliability, compliance and ease of access. He described the portal as an important step towards simplifying access to specialised temperature-controlled services and helping customers manage critical shipments more efficiently during the year-end peak season.
The digital platform forms part of FedEx’s wider investment in customer-facing technology, with the aim of reducing manual processes and improving access to specialised healthcare logistics capabilities.
